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A medical practice should be all about clinical care, but today the practice of medicine encompasses some of the most arcane workflow imaginable, most of it imposed from the outside; payors, regulators, lawyers, hospitals etc. For years technology has offered the promise of a paperless practice, yet after constant investment in IT, the average practice has more paper, and more personnel dedicated to the care and feeding of paper than ever before. Why?

Most physicians need solutions that streamline their business
processes instead of reengineering their clinical practices!

Paper is an excellent place to start, because paper remains as the cross enterprise medium of choice for all of healthcare. Even the most advanced medical operations are still awash with EOBs, consent forms, and legacy charts. Electronic medical records manage clinical work flow but they do not eliminate paper. EMR scanning solutions are cumbersome and error prone. They require multiple clicks and trained personnel who are adept at using the….EMR.

Imaging  application servers respond directly to the simple yet fundamental business problems that are faced by most private practices.

• The Chart is not in the same office as the patient.
• The insurance company wants additional paperwork attached to each claim.
• Old patient, return visit, chart is in a warehouse.
• Need to pay $ 12 K for new filing cabinets; and what about a flood or fire?
• Numerous inbound faxes each day need to be in the right charts.
• Fed X-ing charts between offices.
• Weekend patient emergency: need to drop by the office to pick up a chart.
• Are my charts secure and HIPPA compliant?
• Landlord raising our rent, 40% of the office is dedicated to paper.

Imaging systems offer affordable, easy to deploy technology that combines software and hardware into one tightly integrated appliance. An ATM-like user experience requires no training and makes the difficult task of scanning paper a much more practical endeavor. Scanning and indexing of medical records, clinical forms, EOBs and other paper based documents as well as patient ID’s, drivers’ licenses, insurance cards etc. Documents are scanned, indexed, converted to PDF, compressed and then securely placed in the
backend database next to the patient’s record.

Imaging systems  integrates with existing practice management systems via HL7/SQL/CSV. Scanning and indexing is driven via a touchscreen or PC display through a few simple commands. Patient information is pulled directly from the practice management system and presented on the Certify screen. Digitized charts are easily accessed via the same simple U/I using Certify’s secure, file-retrieve, view and print software. Digital ID cards can also be viewed from any networked PC. Administration features include login, password protection and custom setup of electronic indexing tabs. Certify’s secure and scalable databases include a host of automated self monitoring features to assure the integrity of clinical information, so that a physician can sleep easily without paper records.

• Remote data integrity monitoring.
• Automated scanned image corruption checks
• One touch disaster recovery protocols
• Total system redundancy and recovery built in.

Electronic Medical Records are for really bright people. ………….and really bright people don’t like to scan paper.

What if there were a simple paper “onramp” to E-Charts, EMR’s, and other document management or enterprise systems? It would have to be accurate with impeccable forms processing capabilities. It would integrate seamlessly with any front end or backend system regardless of configuration. It would require only two to three simple commands. It would replicate the selected EMR’s workflow at the point of service. It would capture billing documents and place them inside the billing application. It would capture clinical documents and place them directly in the patient’s folder within the EMR…..all automatically, based on document type.

It could be used by anybody, part time staff, people not ordinarily trained on enterprise systems, casual users, disinterested users, even MDs themselves. It could be deployed using the distributed “footprint” of digital scanners and multi-function devices. It would include HL7 communications and HIPAA sensitive features. It could work with small or large batches of documents and be able to utilize bar-coding and OCR-ing technologies. Finally, it would be incredibly easy to deploy and maintain with integrated hardware and software, a simple, affordable network device that required no specialized IT support.