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Lab Result Hotline system is the Lab Test Results Hotline that works 24 hours, 7 days a week fielding routine lab test results inquiries. Patients are anxious to get their lab test results and handling just a single inquiry ties up phone lines, providers and staff. Lab Result Hotline makes routine lab test results and important follow-up information available to patients at their convenience, giving providers and staff more time for patients in the office.

Daily Operation:
1. Assign Messages - When lab test results are in, assign messages to patients quickly and securely with the click of a mouse or by dialing in from any telephone.

2. Print Reports - Lab Result Hotline provides a variety of full page and label-sized reports, including chart labels for patient records.
Lab Result Hotline system's friendly user's manual includes step-by-step setup and training instructions, and helpful information forms so you can organize your providers and message library before you begin. Priority toll-free customer support guarantees a smooth system setup and implementation.

Lab Result Hotline includes "What's This?" help on every screen. Simply right-click any field, button, or option for instant help. You can even add your own notes to each help description.

Patient Interaction:
1. Lab Tests Ordered - An unlimited message library of routine lab test results, follow-up instructions, and custom messages equals unparalleled patient communication.

2. Patient Info Card - Includes Lab Result Hotline system telephone number, patient PIN, and an easy reference guide detailing the patient's touch-tone options.

3. Patient Calls In - Standard 4-line system means convenient round-the-clock patient and staff access 7 days a week.