What We DO

Managed Services

Slash your cost of IT and become more competitive

Fixed Cost Unlimited IT Support

Organizations now realize that in order to be competitive they have to focus on work that drives revenue and enhances customer service. Our focus is to take care of your total infrastructure or a portion of it becoming an extension of your internal IT department; in this way you can focus on your business.

Service Value

  • Fixed-Cost, Unlimited Support – Remote or Onsite
  • Timely Issue Remediation
  • Proactive Issue Resolution before it affects business continuity
  • Dedicated Account Managers
  • Certified Technical Engineers
  • Use of ITIL Support Best Practices
  • No Annual Contract
  • Become More Competitive
  • IT Costs Savings

Just as IT needs differ across industries, IT support services do as well.  We understand that one size does not fit all. As a result we have developed 2 support models.

Outsourced IT Services

Skilled resources on staff for incident resolution, daily operations and support of end users.

  • Help desk
  • Network Administration
  • Proactive Maintenance
  • 24/7/365 Infrastructure Monitoring
  • Virtual CIO\Consulting
  • Vendor Management
  • Monthly reporting
  • Infrastructure Documentation
  • Asset management
  • Backup Management
  • Business Line Application support

Co-Managed IT Services

The “Specialized Support” package is a good fit for larger organizations that already have internal IT. This is a flexible support model that allows you to partner with Biz Technology Solutions to supplement your IT department and support one or more segments of your infrastructure.

  • Unified Communications\Microsoft Lync
  • Asset management
  • Backup Management
  • Mobile Device Management
  • Virtualized Servers
  • Virtualized Desktop

Areas of Impact

areas of impact

Our Blog

Can You Really Afford Not to Have a Backup Plan?

According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think about whether you... Read more →

Press Releases

Inc. Magazine Unveils 35th Annual List of America’s fastest-Growing Private Companies

September 30th, 2016|0 Comments

The 2016 Inc. 5000, unveiled online at Inc.com and with the top 500 companies featured in the September issue of Inc. (available on newsstands August 23) is the most competitive crop in the list's history. [...]

eBooks

The Value of a Helping Hand

October 4th, 2016|0 Comments

  Small business owners are faced with quite the dilemma these days. While a reliable and secure network is a critical component to success, business owners are also being forced to scale back on costs [...]

White Papers

Microsoft SharePoint Implementation

October 4th, 2016|0 Comments

Before SharePoint, many manufacturing companies found themselves relying on emails in order to communicate, share digital content and collaborate. While the overall process was digital, it came with many inefficiencies and was burdensome for many [...]

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