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Time is precious and patients really appreciate reminders, whether for an appointment or to let them know it’s time for an important checkup. But routine phone calls overload office staff and take valuable time away from patient care in the office. Friendly and interactive, a calling system handles your routine patient communications effectively and conveniently.
- Appointment reminders
- Checkup/follow-up reminders
- Medication reminders
- New patient information
- Safety & recall alerts
- Important health news
- Community outreach
- Past-due notification
- Inclement weather closings
- Patient opinion surveys
- Birthday greetings
...or any messages you desire!
Prevents Appointments No-Show
Missed appointments disrupt your schedule and cost thousands of dollars each
year. Patients who receive a telephone reminder are far more likely to make their
appointment or notify you if they need to reschedule, allowing you to schedule
other patients. A calling system calls patients with friendly appointment reminders
and important information. Patients appreciate the service and you appreciate
the control over your daily schedule.
Provide Consistent Communication
A calling System handles routine calls with consistency and diligence. By keeping
track of calls that are busy or unanswered, A calling System won’t forget to try
back later. A calling System works after hours when more people are home to
receive your call. A calling System doesn’t get distracted by other tasks, so you can
rest assured that all your calls are made. Plus, instant detailed reports give you
a valuable audit trail of patient contact.
Ease Staff Overload
Reaching patients during business hours is not an easy task. Calling during the
day ties up phone lines and is often interrupted. Messages left for patients at
work may get misdirected or forgotten. Sending postcards is expensive and far
less effective than phone calls. A calling System takes only minutes to activate,
wakes up automatically when it’s time to call (even over weekends) and tries
back until everyone is contacted or the call session is over.
Improve Patient Care
Patients expect prompt, personal attention while they are in the office. With
A calling System handling your routine calls, you’ll have more quality time to
offer your patients. With control over your schedule, patients will spend less
time waiting and more time with their healthcare providers. People appreciate
timely reminders about important health checkups and follow-up appointments.
ReminderPro’s friendly, interactive communications show patients that you
care about them.
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